Reference

Register once, then reach the lobby

Open the form with a mobile number, password, and one-time code, and you can move from first entry to the account area in a few steps.

Mobile numberOne-time codePhone or desktopLocal law applies
9koi Register once, then reach the lobby

What we ask on sign up

When you sign up, we ask for only the details needed to create and return to your account: a mobile number, a password, and a code check. That keeps the first login clean and reduces form errors later. You can finish on a phone browser, then use the same login on desktop without rebuilding the

account. If a field fails, our team can check the exact step and help you continue. That makes it easier if you pause and return later.

  • Short setup The form asks for a mobile number, password, and code check first. That gives you a clean start and keeps the first login focused on the details that matter.
  • Same login on every device You can open the account from mobile or desktop with the same credentials. If you change browser later, the login flow still follows the same steps.
  • Faster support checks When you contact us, the team can trace the exact step that failed instead of asking for a long story. That saves time if the code, password, or browser causes trouble.
  • Full lobby access After the account is active, you move straight into the lobby without building a second profile. That keeps your settings, history, and help thread tied to one login.

Your details are protected with encrypted, secure access.

DANA, OVO, GoPay and QRIS

After you finish the register form, we show the local rails in one row so you can add funds without hunting through menus.

DANA

OVO

GoPay

QRIS

HELP CHANNELS

Help lines for account access

If a code is late or a password slips, we keep help close to the form.

Live chat Open chat from the register page and we can check missing fields, resend a…
WhatsApp Use WhatsApp when the code takes too long or the password field rejects your…
Email Email suits slower changes such as browser resets, device changes, or sign-in questions that…
ACCOUNT SAFEGUARDS

Checks that protect your account

Account safety starts at the form. We use encrypted connections, ask for a code check before sensitive changes, and keep login attempts linked to the device you used.

Encrypted form

Your password and mobile number travel over encrypted connections, so the details are not readable while they move between your device and our servers.

Code check

A one-time code confirms that the phone linked to the form is yours before we let you change access details or continue the session.

Device match

When you sign in from a new browser, we may ask for another code. That keeps the account tied to your login path instead of the device alone.

Data minimisation

We keep only the account fields needed for access and support, and we do not ask you to resend the same details every time you return.

Payout match

If you later ask for a payout, the name on the account must match the payment details you used at sign up. That check reduces delays when we look at the request.

Local access rule

Availability stays limited to places where local law permits it, so the register flow and later access both follow the same regional rule.

Register questions we hear most

These are the account questions we answer most often before the first login. They cover the form, the code step, device changes, and what to do if you cannot return to the same session. Each answer stays close to the register flow so you can finish without guessing which screen comes next. If you start on mobile, the same steps still work on desktop.

Open the form, add your mobile number, choose a password, and confirm the one-time code. After that, the account opens and you can move into the lobby on the same device.

We ask for a working phone number, a password you can remember, and a code check. If the field format is wrong, the form will stop you before the account is created.

Yes. The register flow works on mobile browsers and desktop browsers. You can start on one device and continue later on the other without rebuilding the form from scratch.

First check the number you entered and make sure the phone has signal. If the code is still missing, open chat or WhatsApp and we can resend it or check the entry step.

Yes, but a new browser may trigger another code check. That extra step keeps the login tied to you and helps prevent access from devices you do not use.

Use the same mobile number and password you set during register. If you forgot the password, contact support from chat, WhatsApp, or email and we will help you reset access.

Take a screenshot, send it to support, and tell us which step failed. That lets us check the exact form field, device, or code path instead of asking you to repeat everything.