Reference

Terms That Shape Your Account

Super Sic Bo, Rocket Crash, Tennis Betting and Fishing God all sit under one account agreement, so you know which rules apply before you open the lobby.

Account rulesDANAOVOGoPayQRIS
9koi Terms That Shape Your Account
CONTACT ROUTES

3 Ways To Ask About Terms

Questions about Terms & Conditions should reach the team that can see your account status, wallet record and device session.

Live Chat Use live chat from the lobby footer when a terms message blocks login, wallet…
Email Support Email works for account-change requests, terms questions involving documents, or longer explanations.
Account Panel The account panel is the quickest route for updating basic details allowed under the…
ACCOUNT HANDLING

6 Checks Behind These Terms

The terms are written around real account handling, not abstract legal wording. We use them when your login changes, a cookie keeps a session active, a wallet request needs confirmation, or support…

Profile Details

Your profile details help us apply account rules consistently. If your name, phone number or email changes, support may ask for confirmation before updating records connected to withdrawals, wallet history or device access.

Payment Records

DANA, OVO, GoPay, QRIS and bank transfer records are kept to reconcile wallet activity and review withdrawal requests. The terms explain that payment names should match your account where checks are required.

Cookies

Cookies help keep your session active, remember basic preferences and detect repeated failed login attempts. You can clear cookies through your browser settings, but doing so may require a fresh login and security check.

Device Sessions

When you move from Mobile App to desktop, the terms allow us to monitor active sessions and sign-in patterns. This protects your account when a new device appears or a saved session behaves differently.

Retention

We retain account, support and transaction records only as needed for service operation, dispute handling, payment reconciliation and lawful requests. You can ask support which records are tied to your account history.

Change Requests

If you want a correction, contact support from the registered channel and state the exact detail to change. We may pause wallet actions while checking whether the requested update affects payment matching.

Terms & Conditions FAQ For Indonesia

These answers cover the terms questions we see most often before account opening, payment use and withdrawal review. They focus on how the agreement affects your account, not broad lobby promotion. For anything tied to your personal record, contact support from the registered email, phone number or live chat session so the team can verify the request properly.

You accept the Terms & Conditions when you create an account, sign in, use the lobby, make a deposit, request a withdrawal or continue after an update notice. If you disagree, do not continue using the account.

Our terms require one account under your own details. If duplicate records appear, support may review login history, payment names and wallet activity before deciding whether access or withdrawals can continue.

The terms require payment methods to be used honestly and to match account checks when needed. DANA, OVO, GoPay and QRIS transactions may be reviewed through receipt status, account name and wallet history.

A withdrawal review may check your profile, payment name, transaction history and recent device sessions. The terms allow this review before release, especially when details do not match or support needs confirmation from you.

Yes. We may update the terms when account handling, payment checks, support processes or legal requirements change. The current version appears on this page, and continued account use means you accept the updated wording.

Contact support through live chat or email using your registered details. State the exact correction, attach any requested proof, and avoid opening another account while the team checks payment and profile records.

Access and eligibility depend on local law and are available only where local law permits. If a location, payment route or account status cannot be supported, the terms allow us to restrict access or wallet activity.